CaterKit Terms of Service

Effective date: 9 July 2026 · Last updated: 31 July 2026 · Ardeo Labs LLC

These Terms of Service (the "Terms") are an agreement between you and ARDEO LABS LLC, a Florida limited liability company ("we," "us"), governing your use of CaterKit — our apps, website, share pages, and related services (the "Service"). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy.

1. The Service

CaterKit helps catering businesses cost recipes, build and send quotes, and run event-day lists. It is a tool for your business; you remain responsible for your business decisions, your prices, and your obligations to your clients.

2. Your account and team

You must be at least 18 and able to form a binding contract. Keep your credentials secure; you're responsible for activity under your account. If your plan includes team seats, you may invite members and control their roles; you're responsible for your team members' use of the Service and for having authority to share your business data with them.

3. Plans, billing, and cancellation

• Free plan. No card required. Limits are shown in the app and on the pricing page and may include watermarked documents and monthly usage caps.
• Paid plans. Billed by subscription (monthly or annual) through Stripe on our website. Prices and inclusions are stated at checkout. Subscriptions renew automatically until canceled.
• Price changes. Your recurring price can change only with at least 30 days' advance notice, taking effect at your next renewal — never mid-period. Annual plans keep their rate through the end of the paid year. If you cancel and later re-subscribe, current pricing applies. Promotional pricing (e.g., founding-member codes) is honored on the same basis and per the promotion's stated terms.
• Seats and add-ons are billed on the same subscription with proration handled by Stripe.
• Cancellation. Cancel anytime from the billing portal; your plan stays active through the end of the paid period, then converts to the Free plan. Your data is not deleted on cancellation, and export remains available.
• Refunds. Except where required by law, payments are non-refundable; we may issue refunds or credits at our discretion — if something went wrong, email us and we'll be reasonable.
• Taxes. Prices exclude applicable taxes, which are added at checkout where required.

4. Payments go to your bank — never into a CaterKit balance

Payments from your clients belong to you and settle to accounts you own. CaterKit is not a bank or a money transmitter, and we never hold your clients' payments in a CaterKit balance. We are not a party to the agreement between you and your client for your catering services.

• Your own payment links. Payment links you add (Stripe, Square, Venmo, etc.) are your own accounts with those providers; your clients pay you directly. We display the links you configure and record what you tell us. Amounts shown in the Service for these payments are records and displays only.
• Integrated payments. Where CaterKit offers in-product collection of client payments and you enable it, card and bank payments are processed by Stripe under your own Stripe account: you are the merchant of record, and funds settle directly to you — never into a CaterKit balance. CaterKit charges a platform fee on payments processed this way; the current fee is stated on the pricing page and in the app before you enable it. Refunds you issue are processed through the same rail, and the platform fee on the refunded amount is returned in proportion. The platform fee is deducted before funds settle to you — it is never collected from a balance we hold. Integrated payments are additionally governed by the Platform Payments Agreement, which you accept when you enable them and which controls over this section for those payments.
• Disputes. Payment disputes (including chargebacks and bank returns) are between you, your client, and the payment processor; outcomes are governed by the processor's applicable agreements. We surface dispute information in the Service but do not decide disputes and do not guarantee any client payment.

5. AI features require your review

Some features use AI (for example, turning a menu photo into structured recipes and estimated costs). AI output is a suggestion, not a fact. It may be incomplete or wrong, and it never becomes part of your records without your review and confirmation. You are solely responsible for verifying costs, prices, quantities, allergens, and anything else before relying on it or sending it to a client.

6. Your content and our license

You own your content (recipes, menus, client records, quotes, photos, and everything else you put in). You grant us a limited, non-exclusive license to host, process, transmit, and display it solely to operate, secure, and improve the Service — including sending AI-import submissions to our AI provider on your behalf and rendering quote share pages you create. We do not use your content to train AI models and we do not sell it. You can export everything at any time; that survives cancellation.

You are responsible for having the necessary rights to the content you upload, including your clients' contact information.

7. Share pages

Quote share links are unguessable but not password-protected: anyone with a link can view that quote. You control what goes into a quote and whom you send it to, and you can void a quote to disable its page.

8. Acceptable use

Don't: break the law; infringe others' rights; send spam through the Service; upload malicious code; probe, overload, scrape, or reverse-engineer the Service; resell it; misrepresent AI output as ours; or use it to build a competing product. Usage limits (including AI-import quotas) are enforced in-product; attempting to evade them is a violation of these Terms.

9. Our IP

The Service — software, design, and branding — is ours or our licensors' and is protected by IP laws. These Terms grant you a limited, revocable, non-transferable right to use the Service for your business; no other rights are granted. Feedback you send us may be used without obligation.

10. Third-party services

The Service interoperates with third-party services (e.g., Stripe for our billing, your own payment providers, app stores). Their terms govern your use of them; we're not responsible for third-party services.

11. Termination

You can stop using the Service or delete your account at any time. We may suspend or terminate accounts that violate these Terms, create legal exposure, or remain on a free plan with no activity for an extended period (with notice and an export window). On account deletion, content is removed per the Privacy Policy retention terms.

12. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT AI OUTPUT WILL BE ACCURATE. NOTHING IN THE SERVICE IS FINANCIAL, TAX, OR LEGAL ADVICE.

13. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW: (A) NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS, REVENUE, OR DATA; AND (B) OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF $100 OR THE AMOUNTS YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM. SOME JURISDICTIONS DON'T ALLOW CERTAIN LIMITATIONS, SO SOME OF THESE MAY NOT APPLY TO YOU.

14. Indemnification

You will defend and hold us harmless from claims arising out of your content, your quotes and client transactions, your violation of these Terms, or your violation of law or third-party rights.

15. Governing law and disputes

These Terms are governed by Florida law, without regard to conflicts rules. Exclusive venue for disputes is the state or federal courts located in Broward County, Florida, and each party consents to personal jurisdiction there.

16. Changes to these Terms

We may update these Terms; material changes will be announced in the app or by email at least 30 days before taking effect. Continued use after the effective date is acceptance. If you don't agree, cancel and export your data before the changes take effect.

17. Miscellany

These Terms plus the Privacy Policy are the entire agreement. If a provision is unenforceable, the rest stands. We may assign these Terms in connection with a merger, acquisition, or sale of assets; you may not assign them. No waiver is implied by inaction. Notices to you may be given in-app or to your account email; notices to us go to ARDEO LABS LLC at [email protected].